Privacy Policy
At Fenke, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Name and contact details.
Email address and mobile number.
Billing and shipping address.
Order details and purchase history.
Payment and transaction information.
Website usage and browsing information.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Confirm payments and provide order updates.
Respond to customer queries.
Manage exchanges and resolve product-related issues.
Improve our website, products, and customer experience.
Send promotional messages and offers where permitted by applicable law and your preferences.
Prevent fraud and maintain website security.
3. Payment Security
Payments may be processed through third-party payment providers. Fenke does not intentionally store complete payment card details unless expressly stated and appropriately secured. Payment providers handle payment information according to their own privacy and security policies.
4. Sharing of Information
We may share necessary information with trusted service providers, including courier companies, payment gateways, website service providers, and customer support partners, to operate our business and fulfil your orders.
We do not sell your personal information to third parties. Information may also be disclosed where required by law or to protect our legal rights.
5. Cookies and Website Data
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and support advertising and analytics. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
6. Data Protection
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request to stop receiving promotional communications.
To make a privacy-related request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites or services. Fenke is not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before sharing personal information.
9. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization where required by law.
10. Changes to This Policy
Fenke may update this Privacy Policy from time to time. Any changes will be published on this page, along with an updated effective date where appropriate.
11. Contact Us
For any questions or requests regarding this Privacy Policy, please contact us:
Brand: Fenke
Email: fenke.myntra@gmail.com
WhatsApp: +91 81605 98781
Address: First Floor, Plot No. 16, Kusum Park Society-2, Dabholi Road, Near SMC Public Library, Katargam, Surat, Gujarat – 395004, India.
By using our website, you acknowledge this Privacy Policy, subject to any consent requirements and rights provided under applicable law.